Terms & Conditions

DEFINITIONS

-BUYER: The individual or organisation that buys or agrees to buy the goods/products/items from the seller.

-GOODS/PRODUCTS/ITEMS: The articles that the buyer agrees to purchase from the seller as set out on the order.

-SELLER: SOBU (Sonja Bucherer), 8 Clyde Road, London N22 7AE, United Kingdom

-CONTRACT: The contract between the seller and the buyer for the sale and purchase of goods/products/items incorporating these terms & conditions.

-TERMS & CONDITIONS: The terms and conditions set out in this document and the document: ordering & delivery.

 

PRIVACY STATEMENT

We are committed to protecting your privacy and maintaining the security of any personal information received from you. We use the information you provide us with -to administer your account -to contact you if there are any problems with your order -we do not sell or rent your information to any third party - we do not exchange your information with any third party except our service providers - With your permission, we may send you emails about our store, new products and other updates i.e. newsletters.

CONSENT

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at sonja@sobu.co.uk or mailing us at: SOBU, 8 Clyde Road, London N22 7AE, United Kingdom

DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. 

LINKS

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with an AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

COOKIES

Cookies are small text files held on your computer. Our website uses them to give you the best browsing experience possible, to enable you to place orders and to help us provide a better service. Some cookies have already been set, you can delete and block cookies but parts of our site won't work without them. By using our website you accept our use of cookies.

PRICE & PAYMENT

The price of the goods shall be that stated clearly on the website. The price includes VAT and excludes delivery charges. Payment for all goods, including VAT and delivery charges must be made in advance at point of sale and not at the point of despatch. Despite our best efforts, products might be occasionally mispriced. If a products correct price is higher than our stated price, we will contact you so you can decide whether or not you wish to order the item at the correct price or if you wish to cancel your order. In these circumstances we will not be liable to supply that item to you at the stated price.

RIGHTS OF SELLER

The Seller reserves the right to periodically update prices on the website and to withdraw any goods of the website at any time. We also reserve the right to refuse service to anyone for any reason at any time.

COPYRIGHT & TRADEMARK

All goods/products/content featured on this website including photographs, logos, copy are the copyright of SOBU (Sonja Bucherer) All rights reserved. The buyer/browser agrees not to reproduce, duplicate, copy, sell, resell or exploit any of the products or content on the website, without written permission by us, SOBU (Sonja Bucherer)

LIMITATION OF LIABILITY

In no case shall SOBU (Sonja Bucherer) be liable for any injury, loss, claim or consequential damage of any kind arising from your use of our services, products or information. The buyers use of this website and the use of the purchased products is entirely at the buyers risk for which the seller shall not be liable. It shall be the buyers responsibility to ensure that any products, services or information on this website meets the buyers specific requirements. We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be wholly accurate

GOVERNING LAW

These terms & conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of 8 Clyde Road London N22 7AE, United Kingdom.

CHANGES TO TERMS OF SERVICE

You can review the most current version of the terms of service at any time at this page.

QUESTIONS AND CONTACT INFORMATION

Questions about the Terms & Conditions should be sent to us at sonja@sobu.co.uk. or
SOBU, Sonja Bucherer, 8 Clyde Road, London N22 7AE, United Kingdom


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